In addition to the mystery visiting programmes, we can also carry out customer satisfaction surveys on your behalf. Our telephone survey service allows us to contact the customers you have on your database and carry out instant surveys.

The benefits are that customers will usually tell us far more than they will tell you as we guarantee them confidentiality.

Find out how we can help your business

Call us now on 01784 472 177 or send us a message

What our clients say

“We've used Acumen for many years and have always been impressed by the fantastic support and efficient reporting that allows us to make quick decisions that have an instant impact on guest satisfaction. The willingness to change and adapt the reporting to suit the changing needs of the business has helped us focus on what's really important in hospitality, the customer.”

BurgerCraft/PubLove
Head of Operations

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